Question 1

What areas do you serve in Melbourne?

Accepted Answer

We cover all areas of Melbourne, from the bustling CBD to the serene suburbs. Wherever you need to go, we'll get you there.

Question 2

How far in advance should I book a taxi?

Accepted Answer

Book in advance for special events or peak times to ensure availability. For last-minute requests, call us at 04 9328 1446. We prioritize your needs.

Question 3

How can I book a taxi with you?

Accepted Answer

Booking with us is a breeze! You can book through our website, or by giving us a call at 04 9328 1446. We're available 24/7 to assist you.

Question 4

Are your fares competitive?

Accepted Answer

Absolutely! We offer competitive fares without compromising on service quality. You'll find our rates fair and transparent.

Question 5

Are your drivers licensed and experienced?

Accepted Answer

Absolutely! Our drivers are highly trained, fully licensed, and experienced professionals. Your safety and comfort are our top priorities.

Question 6

How do you calculate fare estimates?

Accepted Answer

Silver Taxi Melbourne calculates fare estimates based on factors such as distance, and any additional services requested by the customer.

Question 7

What types of services do you offer?

Accepted Answer

We offer a range of services to suit your needs, including airport transfers, corporate travel, wedding transfers, tour services, parcel delivery, and hotel transfers.

Question 8

Do you provide child seats for families traveling with children?

Accepted Answer

Yes, safety is paramount, especially when traveling with little ones. We offer child seats upon request to ensure a safe and comfortable journey for your family.

Question 9

Do you provide airport transfers?

Accepted Answer

Yes, we specialize in airport transfers. Whether you're arriving or departing, count on us for prompt and reliable service to and from Melbourne's airports.

Question 10

What if my flight is delayed?

Accepted Answer

Don't worry! We monitor flight arrivals and adjust pickup times accordingly. You won't be left waiting, even if your flight is delayed.

Question 11

Can I book a taxi for a wedding or special event?

Accepted Answer

Of course! We'd be honored to be part of your special day. Our wedding transfer service ensures you arrive in style and on time.

Question 12

Can I request a specific type of vehicle?

Accepted Answer

Certainly! We have a diverse fleet of vehicles to suit your needs, from standard sedans to luxury cars. Let us know your preference, and we'll accommodate your request.

Question 13

Do you offer corporate travel solutions?

Accepted Answer

Absolutely! Our corporate travel service is tailored to meet the needs of businesses. From executive transportation to group travel, we've got you covered.

Question 14

Do you offer parcel delivery services?

Accepted Answer

Yes, we offer reliable parcel delivery services within Melbourne. Whether it's an urgent document or a package, we'll ensure it reaches its destination safely and on time.

Question 15

What if I need to cancel or change my booking?

Accepted Answer

No problem! You can easily manage your booking online or give us a call to make changes or cancel. We understand plans can change, and we're here to accommodate you.

Question 16

How can I contact you for further assistance?

Accepted Answer

You can reach us anytime by phone, email, or through our website. Our friendly customer service team is always here to assist you with any queries or concerns you may have.

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